Dr Emily is the best!! Caitlin at the front desk came out to my car when I got there to get my two cats so I could wrangle my toddler. Then Omar was our tech, and was very sweet to both my son and my cats. He loaded my cats back into their crates and carried them to my car for me. I apologized for being a pain and needing so much help and everyone was like what are you talking about? That's what we're here for! They are very knowledgeable as well, dr Emily has treated my cats for their yearly exams and for a UTI
Our new kittens were very sick and so I called to try to get in that day (a Saturday - yikes!). They were completely booked, but fit us in anyways! It was the cleanest vet I have ever been to! Everyone we came into contact with was awesome - the gals at the desk, the tech and the vet! Our kittens are now on antibiotics and doing much better! We now have our permanent kitty vet!
I have been bringing my pups here for a over a year. I was impressed first with their early and late hours of service, and speed in which they have been willing to see both my dogs. I have older dogs 8 and 11 and unfortunately with age comes health issues. Personally I have found all the Doctors to be mindful of prices, best procedures, and very hands on treatment. All of the staff is amazingly friendly - from the moment you walk in and are greeted, to the techs, doctors, boarding etc. I now go to them not only for veterinary services but grooming and boarding.
Horrible! I called with an urgent situation and the front desk receiption told me I could come in at 5:40, then after giving her the "info" she needed as we are a new customer she said someone else took that appointment and she couldn't get me in now at that time. You would think for a new customer and after promising them a time and me telling her it was urgent, they would make arrangements - but no. I wouldn't recommend me based on thier customer service!
My chinchilla needed a vet ASAP called and they got me in fast. Excellent service would recommed them highly.
Chastain Veterinary Medical Group is a US Veterinary Care based in Mckinney, Texas. Chastain Veterinary Medical Group is located at 1400 Custer Rd, McKinney, TX 75070, USA.
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